Front

Front - March 2022

Front boasts impressive metrics with high ARR growth, strong retention, and a diverse customer base including Dropbox, Shopify, and Lyft.

Front is a customer communication hub that centralizes all messages, tracks them, and makes them actionable, enhancing team collaboration and customer service.

Front operates in a growing market driven by automation and commoditization, starting with high-stakes inbound communication.

Front is used across various industries, significantly improving service level agreements, communication efficiency, and response times for companies like Shopify and Lydia.

Front outperforms traditional email and ticketing systems by offering real-time collaboration, powerful workflows, and enhanced insights.

Front's strong fundamentals include increasing DAU/MAU ratios, world-class net retention rates, and growing deployments among top customers.

Front aims to be the communication hub for all customer-facing teams and the collaboration layer for all knowledge workers.

Front's leadership team has a proven track record, with strong internal commitment and a history of capital-efficient growth.

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